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10/11/04 - Newcastle Employee Announced as 2004 St

10/12/2004

FOR IMMEDIATE RELEASE Press Contact information: Sara Brazer Brazer Communications (860) 354-5260 Greg Dugal, Executive Director Maine Innkeepers Association (207) 865-6100 NEWCASTLE EMPLOYEE ANNOUNCED AS 2004 STAR OF THE (HOSPITALITY) INDUSTRY Freeport, ME – October 11, 2004 – The Maine Innkeepers Association (MEIA), a leading provider of information and support to the lodging and tourism industry of Maine, last month announced the winners of its 2004 Stars of the Industry Awards at a luncheon held at the Harraseeket Inn in Freeport. Kimberly Averill-Demeny from The Newcastle Inn in Newcastle, was announced as a winner of the “Front Desk / Guest Service Employee of the Year” Award. She is known by her peers for making every guest feel special, not just taking care of their needs, but doing it with a smile. With a special caring attitude, and everyone is happy to see Kim when they return to the Inn. “Kim is special to us because she has been a tremendous help as we transitioned into our new lives as innkeepers. She has taught us so much and is always pleasant. We think the world of her,” says Management, The Newcastle Inn. This is the second time that the Maine Innkeepers Association has hosted the Stars of the Industry Awards, and it had enormous response, with all types of lodging members - B&Bs, hotels, inns, motels and resorts - responding with nominations. There were 48 Stars of the Industry being honored, each best representing the quality, service and spirit of hospitality, and demonstrating exemplary professionalism, exceptional service, outstanding personal performance and commitment to their property and guests. In addition to the keepsake awards program, each employee received a special Star of the Industry t-shirt, a certificate of recognition and a unique laser engraved Star of the Industry Maine-made award. “It is wonderful to be able to honor those people who are behind the scenes in our industry – they are really what make hospitality tick in Maine.” said Greg Dugal, Executive Director, Maine Innkeepers Association. “Their dedication, loyalty, and kindness all add to their professionalism, and make us proud to be an association that represents them,” he continued. About the Maine Innkeepers Association The Maine Innkeepers Association, a leading provider of tourism information to both Maine’s lodging industry and its visitors, represents nearly 800 B&Bs, camps, cottages, hotels, inns, motels and resorts across Maine, and their suppliers. Through communication, education, promotion and government affairs, the Association helps its members achieve prosperity and deliver a quality product to the consumer. Maine Innkeepers Association is located in Freeport, ME and can also be found at www.maineinns.com. ###

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