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10/12/04 - Rockport Employees Announced As 2004 St

10/12/2004

FOR IMMEDIATE RELEASE Press Contact information: Sara Brazer Brazer Communications (860) 354-5260 Greg Dugal, Executive Director Maine Innkeepers Association (207) 865-6100 LOCAL ROCKPORT EMPLOYEES ANNOUNCED AS 2004 STARS OF THE (HOSPITALITY) INDUSTRY Freeport, ME – October 12, 2004 – The Maine Innkeepers Association (MEIA), a leading provider of information and support to the lodging and tourism industry of Maine, last month announced the winners of its 2004 Stars of the Industry Awards at a luncheon held at the Harraseeket Inn in Freeport. Awards were given to 48 recipients in four categories. Four of those winners were from the Samoset Resort in Rockport. The following winner was announced as “Front Desk/Guest Service Employee of the Year”: Linda Silvia, Samoset Resort, Rockport ~ Linda Silvia works at the Front Desk, as well as in the Sales & Marketing Department, and is considered an incredible asset to both. She does an incredible job planning and executing group off-property functions, while talking care of the quests at hand. “Linda sees each day as a challenge and faces it with a smile. She support’s her fellow team mates and is ready to lend a hand at a moment’s notice! Linda is Samoset Guest Services!” exclaims Management, Samoset Resort. The following winner was announced as “Housekeeper/Roomkeeper Employee of the Year”: Darlene Joy, Samoset Resort, Rockport ~ Darlene Joy began working at the Samoset Resort in April 1975. She is always a willing worker and even steps up to fill in wherever needed, such as house attendant, laundry, or rooms. Throughout her day she is always going the extra mile to help out guests during their stay, and exceeding their expectations. “Darlene is truly a team player and an asset to the housekeeping department and the Samoset Resort. Being an associate for going on 30 years, she is greatly deserving of being recognized for her dedication to the Samoset and the hospitality industry,” said Management, Samoset Resort. -more- The following winner was announced as “Food & Beverage Employee of the Year”: Aaron Glover, Samoset Resort, Rockport ~ Aaron Glover works a variety of shifts and is known for his great attitude. He has worked at almost every position in the kitchen, and takes great pride in the quality of each meal that he serves. “Aaron will go the extra mile to accommodate any special requests that arise, and never complains about which job he is given or what hours he is asked to work. He gives 100 percent every day!” exclaims Management, Samoset Resort. The following winner was announced as “Recreation & Spa Employee of the Year”: Emily Moreau, Samoset Resort, Rockport ~ Emily Moreau is an excellent multi-tasker and always willing to step in and help wherever and whenever needed. Going above and beyond guests’ expectations, she makes sure each request is taken care of with a smile. Moreau has brought a special creativity to the Guest Activities position and her events are well organized, fun, and very successful. She also enjoys spending time with guests’ children. “Emily has been a pleasure to work with. Her drive to make each guest happy would make her successful in any department at the Samoset” boasts Management, Samoset Resort. This is the second time that the Maine Innkeepers Association has hosted the Stars of the Industry Awards, and it had enormous response, with all types of lodging members - B&Bs, hotels, inns, motels and resorts - responding with nominations. There were 48 Stars of the Industry being honored, each best representing the quality, service and spirit of hospitality, and demonstrating exemplary professionalism, exceptional service, outstanding personal performance and commitment to their property and guests. In addition to the keepsake awards program, each employee received a special Star of the Industry t-shirt, a certificate of recognition and a unique laser engraved Star of the Industry Maine-made award. “It is wonderful to be able to honor those people who are behind the scenes in our industry – they are really what make hospitality tick in Maine.” said Greg Dugal, Executive Director, Maine Innkeepers Association. “Their dedication, loyalty, and kindness all add to their professionalism, and make us proud to be an association that represents them,” he continued. About the Maine Innkeepers Association The Maine Innkeepers Association, a leading provider of tourism information to both Maine’s lodging industry and its visitors, represents nearly 800 B&Bs, camps, cottages, hotels, inns, motels and resorts across Maine, and their suppliers. Through communication, education, promotion and government affairs, the Association helps its members achieve prosperity and deliver a quality product to the consumer. Maine Innkeepers Association is located in Freeport, ME and can also be found at www.maineinns.com. ###

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